Problem updating to Yosemite

Problem

>> I just installed Yosemite OS X on my Macbook Pro and can’t open Sing and See.

Answer

When upgrading to Mac OS X 10.10 (Yosemite) it is necessary to reinstall XQuartz. Download the latest installer from http://xquartz.macosforge.org and install. You may need to log out and log in again.

 

Noise reduction button no longer available

Question: Some years ago I bought a professional version of Sing and See which has proved very useful in my private voice teaching. Reading through the manual recently I noticed a reference to noise reduction using a ‘filter’ button. This button is nowhere on my toolbar. How do I access this button – since it’s in the manual I should be able to access it.

– Seamus

 Answer

The noise reduction function has been removed in recent updates to the software, because it wasn’t working properly on some people’s computers.

If you are having problems with audio, let us know and so that we can advise on how to improve.  Mostly, these can be solved by using a better quality input microphone – for instance a USB headset or vocal microphone.  Using the built-in microphone on a laptop is not recommended since it is likely to pick up vibration from the hard drive or fan.

Pasting in the registration code on the Mac version

Several people have reported issues with entering the registration code on the Mac version of Sing & See. The problem is that you can’t use “command+v” as the usual short-cut for Paste (this is a technical limitation of the Wine package that we used to produce the Mac version of Sing & See).

However, it is still possible to use copy and paste, even though you can’t use “command+v” for paste in the application. You can use “control+v”, which is the old Windows equivalent, and which does work in Sing & See (as an aside, most of the usual Windows short cuts work in the Wine version of Sing & See).

Alternatively, you can “right-click” with the mouse inside the entry box to get the paste popup menu (to do “right-click on a single-button mouse, you control+click, or on a multi-touch trackpad you can tap with two fingers or in the bottom corner depending on your trackpad configuration).

Using Sing & See with Professional Audio Interface (ASIO)

A few people have reported trouble getting Sing & See working with their professional-grade audio interfaces. Generally these require some configuration options to enable Sing & See to connect. The underlying issue with all these products is that they don’t use the standard “Windows” audio system but a specialized audio standard that is specialized for real-time audio production – “ASIO”.

Almost always, these audio systems have options that can be configured to route audio to the “WDM” standard Windows audio system. The trick is to figure out the specific steps you need to take for your particular device in order to enable this, and then to tell it to route your microphone through to the WDM audio channel. Please check your installation manual for your hardware device, or the support pages on the vendor’s website. They usually provide driver updates for download. Most professional audio interfaces have these “WDM” drivers either as an additional install or as an option that can be selected.

Following are some suggestions for a few of these audio devices.
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Can I restore Sing & See after reformatting my computer?

Greetings! I purchased your software on 08/06/11 And loved it. I recently formated my machine and no longer have it, where or how can I download it again? Thanks in advance.

Jesus

Features of the Student Version?

Can the standard version record and playback or is that feature only available in the teaching version?

Charles Butka

Question about jagged pitch trace

Hi there,

Having a problem with a trial version of Sing & See. I like the software, and would like to buy, if I can get this problem sorted out…

The attached screenshot shows the problem.

Sing and See jagged pitch trace
Here I am merely pushing a digital piano key, and recording the sound through a microphone.
Any notes below D3, are accompanied by this random, jagged ‘drop-dron’ in the waveform.

This occurs whether I use a piano, my voice, or an acoustic guitar (so not the instrument)
It also occurs whether I use an external microphone with focusrite soundcard, or just using my pcs internal microphone.

Any suggestions for a fix?

Warm Regards,

Ian

What do I do if I upgrade my computer?

I am enjoying using my Sing & See program on my computer. I purchased the professional version. I have a question, because I downloaded it I don’t have a restore disk. What will happen when my computer dies with the program on it? Am I legally, or can I at all download the program onto a disk of my own? My computer is about 4yrs old (I think) and I’ve been told they only last adv of 5 yrs. I hope I don’t have to buy the program again?

Thank you for your time
Kim
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Problem on Windows 7

I’ve been using Sing and See for a year… It just stopped working a couple of days ago… it simply will NOT start when I launch it…

I’ve tried uninstalling and re-installing it, to no avail…

I’m on Windows 7… I tried switching the compatibility to several operating systems, still no success…

What could be the problem, the program is not even starting…

Youssef
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How to load and save Templates

Re Templates: Can templates span more than one screen width? Whenever I use the template button to try to use a recording as a template, only the current screen is captured. (It is much to short to capture even one full line of a song.)

Also, although the “Open” button has an option to load a “Pitch” file, there is no corresponding option to save a “Pitch” file. Is this intended to support saving templates in a more compact format than as WAV files?

Sing & See Professional (Version 1.5.1)

Ray Artz