Technical Issues

Q&A about the software itself – the software and connecting up your microphone

If you would like to contribute something please ask your question here.



Having trouble getting microphone working

There are a couple of possibilities for this problem, which you could check: If you have a “Professional” audio input device you may need to check that it supports “WDM” channels – see this page here for more details.

Keyboard not playing any notes (Windows)

The keyboard uses the MIDI synthesizer in Windows to generate notes. If you are not hearing any sound when clicking on the piano keys, but are hearing your singing when playing back, then there may be a setup problem with your computer’s MIDI synthesizer. First, check that the MIDI is not muted in the volume […]

Windows 10 requires MIDI Synth

Update – we now have a new version of Sing & See that doesn’t have the MIDI opening problem on Windows 10. On the Sing&See menu go to “Help” and then “Check for updates” to download the updated version for your system. Update 2 – one person still had problems – it appears that some […]

Reinstalling Sing&See

Question I upgraded my computer and need to reinstall Sing and See. As I was trying to activate I received a message that I have already activated it. Please help. Kristen Answer The Sing&See registration system tracks when the software is installed. Upgrading your computer may mean that the system determines that the software is […]

Noise reduction button no longer available

Question: Some years ago I bought a professional version of Sing and See which has proved very useful in my private voice teaching. Reading through the manual recently I noticed a reference to noise reduction using a ‘filter’ button. This button is nowhere on my toolbar. How do I access this button – since it’s in […]

Pasting in the registration code on the Mac version

Even though you can’t use “command+v” for paste within the Mac version of Sing & See (a technical limitation of the Wine system we use), you CAN paste, by using “control-v” or right-click in the entry box.

Using Sing & See with Professional Audio Interface (ASIO)

A few people have reported trouble getting Sing & See working with their professional-grade audio interfaces. Generally these require some configuration options to enable Sing & See to connect. The underlying issue with all these products is that they don’t use the standard “Windows” audio system but a specialized audio standard that is specialized for […]

Can I restore Sing & See after reformatting my computer?

Greetings! I purchased your software on 08/06/11 And loved it. I recently formated my machine and no longer have it, where or how can I download it again? Thanks in advance. Jesus

Can I use an external Keyboard?

Is there anyway to access the piano sounds in your software using a USB keyboard controller? I have a M-Audio 49 key USB keyboard controller, and would like to use it during my teaching sessions. Thank You. Christie Wersen

Question about jagged pitch trace

Hi there, Having a problem with a trial version of Sing & See. I like the software, and would like to buy, if I can get this problem sorted out… The attached screenshot shows the problem. Here I am merely pushing a digital piano key, and recording the sound through a microphone. Any notes below […]