Using Sing & See with Professional Audio Interface (ASIO)

Posted on March 29th, 2012 by admin

A few people have reported trouble getting Sing & See working with their professional-grade audio interfaces. Generally these require some configuration options to enable Sing & See to connect. The underlying issue with all these products is that they don’t use the standard “Windows” audio system but a specialized audio standard that is specialized for real-time audio production – “ASIO”.

Almost always, these audio systems have options that can be configured to route audio to the “WDM” standard Windows audio system. The trick is to figure out the specific steps you need to take for your particular device in order to enable this, and then to tell it to route your microphone through to the WDM audio channel. Please check your installation manual for your hardware device, or the support pages on the vendor’s website. They usually provide driver updates for download. Most professional audio interfaces have these “WDM” drivers either as an additional install or as an option that can be selected.

Following are some suggestions for a few of these audio devices.
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Can I restore Sing & See after reformatting my computer?

Posted on March 5th, 2012 by admin

Greetings! I purchased your software on 08/06/11 And loved it. I recently formated my machine and no longer have it, where or how can I download it again? Thanks in advance.

Jesus

Can I use an external Keyboard?

Posted on February 27th, 2012 by admin

Is there anyway to access the piano sounds in your software using a USB keyboard controller? I have a M-Audio 49 key USB keyboard controller, and would like to use it during my teaching sessions.

Thank You.
Christie Wersen

Sample rate problem with Boot camp on Mac

Posted on February 10th, 2012 by admin

My system is Windows XP, running on a late 2006 MacBookPro using Boot Camp, and using the onboard integrated sound card.

Specific problem: Audio is being perceived by Sing & See to be an octave higher than it is in it’s transcription. Playback is clearly an octave higher.

The playback of what I just recorded is an octave higher and twice as fast. i.e. I sound like a chipmunk. I can observe the transposition taking place live, as it records–S&S seems to “hear” the pitches and octave higher on the way in, further indicating a sample rate issue, to me.

It must be something about how the mac onboard mic interacts with the onboard sound card and S&S, as I tried plugging in a USB webcam and using the mic from that and the recording worked perfectly.

Question about jagged pitch trace

Posted on February 10th, 2012 by admin

Hi there,

Having a problem with a trial version of Sing & See. I like the software, and would like to buy, if I can get this problem sorted out…

The attached screenshot shows the problem.

Sing and See jagged pitch trace
Here I am merely pushing a digital piano key, and recording the sound through a microphone.
Any notes below D3, are accompanied by this random, jagged ‘drop-dron’ in the waveform.

This occurs whether I use a piano, my voice, or an acoustic guitar (so not the instrument)
It also occurs whether I use an external microphone with focusrite soundcard, or just using my pcs internal microphone.

Any suggestions for a fix?

Warm Regards,

Ian

What do I do if I upgrade my computer?

Posted on February 3rd, 2012 by admin

I am enjoying using my Sing & See program on my computer. I purchased the professional version. I have a question, because I downloaded it I don’t have a restore disk. What will happen when my computer dies with the program on it? Am I legally, or can I at all download the program onto a disk of my own? My computer is about 4yrs old (I think) and I’ve been told they only last adv of 5 yrs. I hope I don’t have to buy the program again?

Thank you for your time
Kim
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Problem on Windows 7

Posted on January 18th, 2012 by admin

I’ve been using Sing and See for a year… It just stopped working a couple of days ago… it simply will NOT start when I launch it…

I’ve tried uninstalling and re-installing it, to no avail…

I’m on Windows 7… I tried switching the compatibility to several operating systems, still no success…

What could be the problem, the program is not even starting…

Youssef
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How to load and save Templates

Posted on December 9th, 2011 by admin

Re Templates: Can templates span more than one screen width? Whenever I use the template button to try to use a recording as a template, only the current screen is captured. (It is much to short to capture even one full line of a song.)

Also, although the “Open” button has an option to load a “Pitch” file, there is no corresponding option to save a “Pitch” file. Is this intended to support saving templates in a more compact format than as WAV files?

Sing & See Professional (Version 1.5.1)

Ray Artz

Problem with Crossover

Posted on December 5th, 2011 by admin
    I have been unable to use Sing and See for a while. I’ve tried reinstalling Crossover but it just starts then crashes.

Problem with pitch line dropping really low

Posted on December 5th, 2011 by admin

There’s a problem with the pitch line – it keeps dropping down to some really low note. The line is really jagged.

I’m getting an inaudible tone that is running along on the F2 line. It was intermittent, but now seems to be constant. It pulls the curser, or red circle and tracking line down, especially in any pause in the singing.